What the WhatsApp Business API provides
Using the official API gives your business several advantages over personal WhatsApp accounts:- Multiple simultaneous users — your entire team can send and receive messages on the same number
- No phone required — your business number is connected via the API, not a physical device that needs to stay online
- Message reliability — messages are delivered through Meta’s infrastructure, not through a phone’s internet connection
- Template messages — send pre-approved message templates for order confirmations, shipping updates, and more
- Scalability — handle high conversation volumes without hitting the limits of personal WhatsApp
Requirements
To connect WhatsApp to Waspy, you need:- A WhatsApp Business account (not a personal WhatsApp account)
- Access to a Meta Business Manager account
- A dedicated phone number that is not already registered on WhatsApp
Connecting your number
See Connecting WhatsApp for the full step-by-step setup guide.Message types supported
| Message type | Supported |
|---|---|
| Text messages | Yes |
| Images and media | Yes |
| Document attachments | Yes |
| Audio messages | Yes |
| Template messages | Yes |
| Interactive buttons | Yes |
| Location sharing | Yes |
Next steps
Connecting WhatsApp
Follow the setup guide to connect your WhatsApp number.
Quick Start
Full onboarding walkthrough from signup to first message.