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Waspy gives your customer support team a shared WhatsApp inbox powered by the official WhatsApp Business API. Instead of managing customer conversations from a single phone or forwarding messages manually, your entire team works from one organized workspace — with full visibility into every conversation and order from your Tienda Nube store.

Why Waspy?

Managing WhatsApp customer service at scale is hard. Personal phone numbers can’t be shared, messages get lost, and there’s no way to see who handled what. Waspy solves this by giving teams:
  • One shared inbox — every message lands in a single place your whole team can see
  • Tienda Nube integration — order details, cart info, and customer history appear right in the conversation
  • Team collaboration — assign conversations, set agent roles, and track who’s responding
  • WhatsApp Business API — built on Meta’s official API for reliability and scalability

Who is Waspy for?

Waspy is built for e-commerce businesses using Tienda Nube that handle customer support through WhatsApp. If your team currently shares a phone or struggles to keep track of customer conversations, Waspy centralizes everything.

Quick Start

Set up your first inbox in minutes.

Account Setup

Create and configure your Waspy account.

Connect WhatsApp

Link your WhatsApp Business number.

Tienda Nube Integration

Sync your store for order context in chats.