This page is a summary for customers. For the complete legal privacy policy, visit waspytech.com/privacidad.
What data Waspy collects
Waspy collects and processes data necessary to provide its service:- Account data — your name, email address, and authentication information when you register
- WhatsApp message data — conversation content routed through the WhatsApp Business API
- Tienda Nube data — customer orders, order details, and customer contact information from your connected Tienda Nube store (read-only)
- Usage data — information about how you use the Waspy platform, such as login events and feature interactions
How Waspy uses your data
Waspy uses your data to:- Deliver the shared inbox service and route WhatsApp messages to your workspace
- Display Tienda Nube order context within conversations
- Maintain your account and workspace settings
- Improve the product and troubleshoot issues
Data storage and security
Waspy stores your data securely using industry-standard encryption. Message data is processed through Meta’s WhatsApp Business API and stored in Waspy’s infrastructure to power the inbox experience.Your rights
Depending on your location, you may have the right to:- Access the personal data Waspy holds about you
- Request correction of inaccurate data
- Request deletion of your data
Third-party services
Waspy integrates with:- Meta (WhatsApp Business API) — for message delivery
- Tienda Nube — for store and order data
- Google — for authentication (if you use Google sign-in)